Primas vs Voxjar
What both publish
| Fact | Primas | Voxjar |
|---|---|---|
| Company history | Primas says it has worked in contact centers since 1994 and serves more than 100 customers across four countries. | Voxjar says it started in 2015, exited its speech analytics business in 2021, and launched its AI-focused product in 2024 and beyond. |
| Headquarters | Huntington Beach, California, United States | LinkedIn lists headquarters in Provo, Utah, United States. |
| Integrations | The site lists Avaya, Cisco, Genesys, Asterisk, and Vicidial as supported telephony platforms. | Listed integrations include Aircall, Amazon S3, Azure Blob, CallTrackingMetrics, Convoso, Dubber, Five9, Google Cloud Storage, Genesys Cloud, GoHighLevel, Microsoft Teams, SFTP, Slack, Sweet Relish, TrackDrive, Vicidial, Vonage and Ringba. |
| Support | Primas says its engineers work alongside customer teams for as long as they want support. | Free and paid accounts receive email and in-app Intercom support, self-service Help Center documentation and optional dedicated Enterprise support. |
Primas plans
No prices published.
Voxjar plans
- BasicsFree
- QA Pro$90 a month
- EnterprisePriced on request
Pick Primas if…
Primas is aimed at organizations running contact centers on systems such as Avaya, Cisco, Genesys, or Vicidial, especially those that want to keep their existing systems. Its voice-agent page says it may not suit customers seeking a self-service plug-in SaaS bot or a new cloud stack.
Pick Voxjar if…
Voxjar suits teams that want AI-assisted voice QA, call scoring, and coaching workflows. Its Enterprise plan is described for BPOs, agencies, and organizations with special requirements.