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Powell Intranet vs Zendesk Guide

What both publish

FactPowell IntranetZendesk Guide
HeadquartersParis, FranceSan Francisco, California, United States
IntegrationsThe Help Center lists extensions including Social Wall, Walls.io, and Microsoft Viva Connections.Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.
LanguagesContent adapts to each employee’s language, and pages translate in real time, including tags and categories.Zendesk says Guide articles can be translated into more than 40 languages.

Powell Intranet plans

  • FoundationPriced on request

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Pick Powell Intranet if…

Powell Intranet suits organizations seeking a SharePoint-based employee portal for internal communications and workplace services. It may suit teams that need role- and location-relevant content across web and mobile.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Charts they share