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PlaybookUX vs UserLens

PlaybookUX logo

PlaybookUX

7.7#4 in usability testing softwareFrom $5,400 a year
Free planAndroidiOSWebmacOS
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UserLens

6.6#28 in usability testing softwareFrom $100 a month
Free planWeb
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What both publish

FactPlaybookUXUserLens
PurposePlaybookUX is an all-in-one platform for recruiting participants, conducting qualitative and quantitative research, and analyzing and organizing findings.Userlens is a customer adoption and retention engine for product-led growth and product teams.
SupportAll customers have access to chat support, while enterprise customers are assigned a dedicated customer success manager.The pricing page lists priority support for Growth and dedicated implementation and support for Enterprise.

PlaybookUX plans

  • Self-serveFree
  • Scale$5,400 a year
  • Pro$8,800 a year
  • EnterprisePriced on request

UserLens plans

  • FreeFree
  • Starter$100 a month
  • Growth$1,000 a month
  • EnterprisePriced on request

Pick PlaybookUX if…

PlaybookUX suits research teams that need recruitment, multiple study formats, and analysis in one platform. It also fits teams working with Figma prototypes or native Android and iOS apps and collaborating across workspaces without seat limits.

Pick UserLens if…

UserLens suits product-led growth and product teams managing adoption, conversion, and retention campaigns. Its free plan also fits teams beginning with smaller profile and email volumes.

Charts they share