
PlaybookUX
7.7#4 in usability testing softwareFrom $5,400 a yearFree planAndroidiOSWebmacOS
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| Fact | PlaybookUX | reOS |
|---|---|---|
| Data protection | The security page states that data in transit uses TLS and data at rest is encrypted with AES-256, and that customers can permanently delete their data. | The trust center states that reOS uses TLS 1.2+ in transit, AES-256 at rest, and does not allow listed AI providers to train on research content. |
| Support | All customers have access to chat support, while enterprise customers are assigned a dedicated customer success manager. | Pricing lists standard support on Researcher and Team, priority support on Scale, and dedicated support on Enterprise. |
PlaybookUX suits research teams that need recruitment, multiple study formats, and analysis in one platform. It also fits teams working with Figma prototypes or native Android and iOS apps and collaborating across workspaces without seat limits.
reOS suits individuals, growing teams, research organizations, and enterprises running structured customer studies. It is useful for teams combining interviews and feedback sources with AI analysis, integrations, and cited evidence.