Pitlane
6.2#14 in automotive softwareFrom $200 a monthWeb
VisitPitlane vs Shopmonkey
Shopmonkey
7.6#2 in automobile workshop softwareFrom $215 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Pitlane | Shopmonkey |
|---|---|---|
| Headquarters | Ohio, United States | Morgan Hill, California, United States |
| Integrations | The site lists Stripe, per-shop SMS, Google reviews, Resend transactional email, and CSV migration from systems including Mitchell 1, Tekmetric, Shopware, and Shopmonkey. | Documented integrations include QuickBooks Online, CARFAX, ALLDATA, PartsTech, Nexpart and RepairLink. |
| Product | Pitlane is a customer-facing CRM and shop workflow system for independent auto repair shops. | Shopmonkey describes itself as all-in-one auto repair shop management software. |
| Security | Pitlane describes row-level shop data isolation, encryption at rest and in transit, HTTPS with TLS 1.2+, and two-factor sign-in; its own SOC 2 audit is not complete. | Shopmonkey directs customers to information about security and SOC 2 Type II compliance. |
| Support | Support is by email at [email protected], and the pricing page says email support replies the same business day. | Shopmonkey advertises live phone, chat and email support plus guided training and a public status page. |
Pitlane plans
- Everything included$200 a month
Shopmonkey plans
- Accounting add-on$99 a month
- Basic annual$215 a month
- Basic$239 a month
- CRM Essentials add-on$349 a month
- Bookkeeping add-on$349 a month
- Clever$399 a month
Pick Pitlane if…
You want what its maker publishes above — check its page for the details.
Pick Shopmonkey if…
Shopmonkey suits auto repair and related shops, including tire, quick lube, heavy duty repair, restoration, and RV businesses. It may fit teams that want digital estimates, payments, inspections, and shop workflow tools in one system.