Pisano
7.3#1 in customer experience management softwareFrom $0.01 a monthAndroidiOSWebAPI
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| Fact | Pisano | TheyDo |
|---|---|---|
| Integrations | Integration methods include APIs, post-hooks, SMS, email, push notifications, web popups, links or QR codes, LDAP and SAML. | Direct integrations listed in the Help Center include Jira, Azure DevOps, Qualtrics, Snowflake, Databricks, Amazon S3, and Medallia, and are available on Management and Strategic plans. |
| Product | Pisano is an experience management platform for Voice of Customer and Voice of Employee programs. | TheyDo describes itself as an Experience Context Platform that connects data, journeys, research, and operational signals into shared customer context. |
| Security | Pisano's Trust Center lists SOC 2, ISO 27001:2022, GDPR, US Data Privacy, HIPAA, WCAG 2.0 and 2.1, and KVKK among its compliance areas. | TheyDo states that it is ISO 27001:2022 certified, SOC 2 Type II compliant, and GDPR compliant. |
| Support | Pisano says training, customer care and technical support have no extra charge and include a dedicated account manager. | The Management plan includes Customer Success access and SLA and live support, while the trial includes AI support and community access. |
Pisano is aimed at modern enterprises running customer or employee feedback programs. Its listed industry solutions span banking, retail, insurance, travel and hospitality, automotive, e-commerce, healthcare, utilities, and education.
TheyDo suits enterprise CX teams and organizations involving CX, product, operations, and leadership in customer-context decisions. It is designed for teams that need shared journey frameworks and supporting research.