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Pisano vs TheyDo

Pisano

7.3#1 in customer experience management softwareFrom $0.01 a month
AndroidiOSWebAPI
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TheyDo logo

TheyDo

5.8#19 in customer journey mapping software
Web
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What both publish

FactPisanoTheyDo
IntegrationsIntegration methods include APIs, post-hooks, SMS, email, push notifications, web popups, links or QR codes, LDAP and SAML.Direct integrations listed in the Help Center include Jira, Azure DevOps, Qualtrics, Snowflake, Databricks, Amazon S3, and Medallia, and are available on Management and Strategic plans.
ProductPisano is an experience management platform for Voice of Customer and Voice of Employee programs.TheyDo describes itself as an Experience Context Platform that connects data, journeys, research, and operational signals into shared customer context.
SecurityPisano's Trust Center lists SOC 2, ISO 27001:2022, GDPR, US Data Privacy, HIPAA, WCAG 2.0 and 2.1, and KVKK among its compliance areas.TheyDo states that it is ISO 27001:2022 certified, SOC 2 Type II compliant, and GDPR compliant.
SupportPisano says training, customer care and technical support have no extra charge and include a dedicated account manager.The Management plan includes Customer Success access and SLA and live support, while the trial includes AI support and community access.

Pisano plans

  • Basic$0.01 a month
  • Modular packagesPriced on request
  • Pisano platform modular packagesPriced on request

TheyDo plans

  • TrialFree
  • ManagementPriced on request
  • StrategicPriced on request

Pick Pisano if…

Pisano is aimed at modern enterprises running customer or employee feedback programs. Its listed industry solutions span banking, retail, insurance, travel and hospitality, automotive, e-commerce, healthcare, utilities, and education.

Pick TheyDo if…

TheyDo suits enterprise CX teams and organizations involving CX, product, operations, and leadership in customer-context decisions. It is designed for teams that need shared journey frameworks and supporting research.

Charts they share