
Pipedrive
8.7#12 in crm softwareFrom $14 a monthAndroidiOSWebAPI
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| Fact | Pipedrive | Serif |
|---|---|---|
| Company size | The company reports more than 800 employees and over 100,000 customer companies. | LinkedIn describes Serif as privately held with 11–50 employees and focused on AI operations for real-estate brokerages. |
| Rating on G2 | 4.3 out of 5 from 5,149 reviews | 5.0 out of 5 from 1 review |
| Rating on Trustpilot | 4.4 out of 5 from 3,466 reviews | 3.8 out of 5 from 2 reviews |
You want what its maker publishes above — check its page for the details.
Serif is aimed at small businesses and operations teams that want routine shared-inbox and document tasks automated. Its escalation and approval options may suit teams that want to review replies before allowing more independent handling.