
PagerDuty
8.3#1 in on-call scheduling softwareFrom $21 a monthFree planAndroidiOSWebAPI
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| Fact | PagerDuty | PagerTree |
|---|---|---|
| Compliance | PagerDuty reports completed SOC 2 Type II examinations and ISO 27001 certification for its services. | PagerTree says its public security policies are reviewed at least annually and align with SOC 2, ISO 27001, and industry best practices. |
| Headquarters | San Francisco, California, United States | Tempe, Arizona, USA |
| Integrations | PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools. | Official integrations include Microsoft Teams, Zendesk, Twilio, SolarWinds and Honeybadger, and custom integrations are supported. |
| On-call scheduling | Teams can configure on-call schedules, escalation policies, rotations, and overrides to reach the responsible responder. | The service provides drag-and-drop schedules, public or private calendars, overrides, reminders, rotations and calendar synchronization. |
| Rating on Apple App Store | 4.8 out of 5 from 5.2K ratings | 3.4 out of 5 from 5 ratings. |
| Rating on G2 | 4.5 out of 5 from 979 reviews | 5.0 out of 5 from 1 review. |
| Rating on GetApp | 4.6 out of 5 from 220 reviews | 0.0 out of 5 from 0 reviews. |
PagerDuty suits teams responsible for incident response, including developers, reliability engineers, customer success, and security teams. Its mobile app may be useful to responders who need incident context and schedule controls on iOS or Android.
PagerTree suits teams that need shared on-call schedules, escalation rules, and multiple incident notification channels. Its plans range from a limited free option to tiers for larger teams.