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Ozonetel IVR System vs Wazo Platform

What both publish

FactOzonetel IVR SystemWazo Platform
Call routingThe system supports multi-level menus, after-hours routing, callback options, and skills-based routing.custom
Founded20072016
PurposeOzonetel IVR System provides customizable auto attendant, self-service, and smart call routing.Wazo Platform is an open-source project for building carrier-grade programmable IP communication infrastructures.
SupportThe IVR service includes 24 x 7 live phone support, free onboarding and training, and one point of contact from sales to onboarding.Wazo Platform is community supported through Mattermost, its forum, and JIRA bug tracking.

Ozonetel IVR System plans

  • CA LITEPriced on request
  • CLOUDAGENTPriced on request

Wazo Platform plans

  • Wazo PlatformFree

Pick Ozonetel IVR System if…

It suits organizations that want to build or revise IVR flows without coding and route calls by menu, schedule, callback, or caller skill. Teams seeking speech-based interactions, CRM connections, or cloud delivery may also find it relevant.

Pick Wazo Platform if…

Wazo Platform suits developers building communications infrastructure to fit business and technical requirements. Its self-hosted deployment and telecom components may appeal to teams able to manage installation and configuration.

Charts they share