Outset
6.0#6 in conversational ai survey platformsWebAPI
Visit| Fact | Outset | unitQ Research |
|---|---|---|
| Headquarters | San Francisco, California, United States | unitQ lists its headquarters at 501 2nd Street, San Francisco, California 94107. |
| Integrations | Outset supports exporting research reports to Dovetail and lists Prolific, User Interviews, and Respondent as integrated panel partners. | The unitQ integrations page lists tools and sources including Zendesk, Amplitude, Datadog, Zapier, Salesforce Service Cloud, Slack, and app stores. |
| Interview formats | Interviews can collect text, voice, video, and voice-to-voice responses. | Participants can respond to adaptive interviews by chat, voice, or video. |
| Security | Outset states it is SOC 2 Type II certified and GDPR and HIPAA compliant, and that customer data is encrypted at rest and is never used to train external models. | unitQ states that it is SOC 2 Type II and EU GDPR compliant and that its datacenters meet ISO 27001, ISO 27017, and ISO 27018 standards. |
Outset suits research teams conducting moderated or unmoderated mixed-methods studies at scale. It fits organizations needing recruitment, transcription, synthesis, and research repository functions through web or API access.
It is aimed at product, research, customer experience, and marketing teams that want to collect and synthesize customer feedback. It may suit teams needing multilingual interviews or ongoing research tied to customer behavior.