Outline
7.3#46 in knowledge base softwareFrom $10 a monthAndroidiOSWebWindows
VisitOutline vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Outline | Zendesk Guide |
|---|---|---|
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | No | No |
| Paid from | 10 | 55 |
| Publishing audience | both | both |
Outline plans
- 1–10 team members$10 a month
- 11–100 team members$79 a month
- 101–200 team members$249 a month
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick Outline if…
Outline suits teams publishing content for internal and external audiences that want a custom domain, SSO, version history, and content analytics. Its plans are sized for teams of 1–200 members.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.