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OpenAva vs PBXDom

OpenAva

6.7#12 in call tracking softwareFrom $20 a month
Free planWeb
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PBXDom

7.7#1 in call accountingFrom $99 a month
AndroidiOSWebAPI
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What both publish

FactOpenAvaPBXDom
Intended usersThe site says OpenAva is built for startups and agencies.PBXDom describes its audience as IT teams maintaining existing phone systems, including legacy systems, and says it does not replace a PBX.
ProductOpenAva describes itself as a business operating system for sales, marketing, operations, HR, invoicing, and client work.PBXDom turns call records from an existing phone system into analytics dashboards, 911 alerts, and call accounting.
SecurityThe site states that PII and keys are encrypted with AES-256.PBXDom’s security page describes a local collector forwarding PBX call records to hosted reporting, and explicitly says that page implies no certification or compliance status.

OpenAva plans

  • FreeFree
  • Starter$20 a month
  • Growth$45 a month
  • Enterprise$150 a month

PBXDom plans

  • Basic$99 a month
  • Pro$199 a month
  • Scale$499 a month
  • Advanced$1,199 a month
  • Enterprise on-premises$60,000 a year
  • Enterprise on-premises version$60,000 a year

Pick OpenAva if…

OpenAva is aimed at startups and agencies seeking business workspaces for sales, operations and client work. Its modular customization may suit teams that want to adapt fields, layouts and workflows.

Pick PBXDom if…

PBXDom may suit IT teams that want reporting and call accounting for an existing phone system. It is intended for organizations maintaining systems, including legacy PBXs, rather than replacing them.

Charts they share