OMniLeads
5.4#34 in omnichannel contact center softwareWebAPILinuxSelf-hosted
VisitOMniLeads vs VICIdial
What both publish
| Fact | OMniLeads | VICIdial |
|---|---|---|
| API | Its HTTPS/JSON REST API supports session or token authentication and provides endpoints including contact creation and click-to-call. | A web-based agent API supports remote session control such as click-to-dial, and a separate lead-import API is provided. |
| Headquarters | Córdoba, Argentina | St. Petersburg, Florida, United States |
| Integrations | OMniLeads documents integrations with WhatsApp Business, CRM/ERP systems through its RESTful API, and SIP-based PBXs. | Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP. |
OMniLeads plans
- Lite—
- Professional—
- Starter—
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Pick OMniLeads if…
It suits organizations running their own contact centers, BPO providers, carriers, and cloud PBX providers. Teams needing voice, WhatsApp, campaign management, and API connectivity may find its deployment options relevant.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.