Odoo Helpdesk vs Vivantio

Odoo Helpdesk

8.5 #8 in Help desk software

About Odoo Helpdesk

Vivantio

8.0 #14 in Help desk software

About Vivantio
Odoo HelpdeskVivantio
Free planYesNo
Free trialYesNo
Paid from$2.08/mo$49/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, Linux, self-hosted, Web, Windowsapi, self-hosted, Web
Free planYesNo
Shared inboxYes—
SLA managementYes—
Help centerYes—
Ticket automationYes—
Customer portalYes—
API accessYes—

Both are listed in Best Help Desk Software. On Everything Xiaomi, Odoo Helpdesk scores higher on our published basis.