Odoo Helpdesk vs Trengo

Odoo Helpdesk

8.5 #7 in Help desk software

About Odoo Helpdesk

Trengo

6.9 #41 in Help desk software

About Trengo
Odoo HelpdeskTrengo
Free planYesNo
Free trialNoYes
Paid from—€299/mo
Open sourceNoNo
PlatformsapiAndroid, api, iOS, macOS, Web, Windows
Free planYesNo
Shared inboxYesYes
SLA managementYes—
Help centerYes—
Ticket automationYes—
Customer portalYes—
API accessYes—

Both are listed in Best Help Desk Software. On Everything Xiaomi, Odoo Helpdesk scores higher on our published basis.