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NorthStar CIS vs Utilities Group

What both publish

FactNorthStar CISUtilities Group
IntegrationsNorthStar describes REST API integrations with meter data management, outage management, kiosks, payment portals, and electronic bill presentment and payment providers.Named integrations include AEMO/MSATS, distributor APIs, NBN Co B2B, carrier porting, BPAY, direct debit, Xero, NetSuite, SAP, Salesforce, HubSpot, Zendesk, Freshdesk, Intercom, Snowflake, BigQuery, Databricks and Redshift.
SupportStandard support hours are 8:00 am to 8:00 pm ET Monday through Friday, excluding designated statutory holidays.Starter lists email and portal support; Growth adds priority support and a named customer-success manager; Enterprise lists 24/7 named on-call engineers.

NorthStar CIS plans

  • NorthStar CISPriced on request

Utilities Group plans

  • GrowthA$0.80 a month
  • StarterA$1.20 a month
  • EnterprisePriced on request

Pick NorthStar CIS if…

NorthStar CIS is aimed at small to medium-sized utilities and municipalities that need utility billing and customer service workflows. It may suit organizations choosing between customer-server hosting and a managed cloud service.

Pick Utilities Group if…

You want what its maker publishes above — check its page for the details.

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