
NorthStar CIS
5.4#20 in utility billing softwareWebSelf-hostedWindows
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| Fact | NorthStar CIS | Utilities Group |
|---|---|---|
| Integrations | NorthStar describes REST API integrations with meter data management, outage management, kiosks, payment portals, and electronic bill presentment and payment providers. | Named integrations include AEMO/MSATS, distributor APIs, NBN Co B2B, carrier porting, BPAY, direct debit, Xero, NetSuite, SAP, Salesforce, HubSpot, Zendesk, Freshdesk, Intercom, Snowflake, BigQuery, Databricks and Redshift. |
| Support | Standard support hours are 8:00 am to 8:00 pm ET Monday through Friday, excluding designated statutory holidays. | Starter lists email and portal support; Growth adds priority support and a named customer-success manager; Enterprise lists 24/7 named on-call engineers. |
NorthStar CIS is aimed at small to medium-sized utilities and municipalities that need utility billing and customer service workflows. It may suit organizations choosing between customer-server hosting and a managed cloud service.
You want what its maker publishes above — check its page for the details.