Nextiva
8.8#2 in business phone systemsFrom $15 a monthAndroidiOSWebAPI
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| Fact | Nextiva | Zoom Phone |
|---|---|---|
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | custom |
| Desktop and mobile apps | Yes | Yes |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | Zoom Phone lists integrations with Salesforce, Slack, Contact Center, Microsoft, and Google. |
| Paid from | 15 | 10 |
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.
It suits organizations that need a cloud phone system with call routing, business numbers, and voicemail tools. Zoom describes use cases across IT, sales, retail, manufacturing, healthcare, and customer experience teams.