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Nextiva vs Zoom Phone

Nextiva

8.8#2 in business phone systemsFrom $15 a month
AndroidiOSWebAPI
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What both publish

FactNextivaZoom Phone
Auto attendantYesYes
Business numbersmultiplemultiple
Call routingAdministrators can route inbound calls using configured criteria, transfer calls and conference participants through the app.custom
Desktop and mobile appsYesYes
IntegrationsNextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems.Zoom Phone lists integrations with Salesforce, Slack, Contact Center, Microsoft, and Google.
Paid from1510

Nextiva plans

  • Core$15 a month
  • Engage$25 a month
  • Scale$75 a month

Zoom Phone plans

  • Metered calling$10 a month
  • Unlimited North America$15 a month
  • Pro Global Select$20 a month
  • US & CA Unlimited$16 a year
  • US & CA Unlimited$18 a month
  • Pro Plus$20.50 a year

Pick Nextiva if…

Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.

Pick Zoom Phone if…

It suits organizations that need a cloud phone system with call routing, business numbers, and voicemail tools. Zoom describes use cases across IT, sales, retail, manufacturing, healthcare, and customer experience teams.

Charts they share