Nextiva
8.8#2 in business phone systemsFrom $15 a monthAndroidiOSWebAPI
Visit| Fact | Nextiva | Placetel |
|---|---|---|
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | custom |
| Desktop and mobile apps | Yes | Yes |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | Listed integrations include Microsoft Teams, HubSpot, Salesforce, Pipedrive, DATEV, Zoho, and Freshdesk. |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | Placetel is a cloud-based business phone system with messaging, meetings, call-center features, and AI phone assistants. |
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.
Placetel suits businesses needing cloud calling, multiple numbers, routing, apps and integrations. Its plan structure addresses teams starting at two employees and larger Enterprise deployments.