Need Navigator vs Trackops
| Need Navigator | Trackops | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | $99/mo |
| Open source | No | No |
| Platforms | — | macOS, Web, Windows |
| Free plan | No | No |
| Case intake forms | Yes | Yes |
| Workflow automation | Yes | Yes |
| Custom case fields | Yes | Yes |
| Audit trail | Yes | Yes |
| Reporting dashboards | Yes | Yes |
| Deployment | cloud | cloud |
| Paid from | — | $99/user/mo |
| Mobile apps | — | Yes |
Both are listed in Best Case Management Software. On Everything Xiaomi, Trackops scores higher on our published basis.