
Nectar Desk CTI
6.0#12 in computer telephony integration softwareFrom $50 a monthWebAPIExtension
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| Fact | Nectar Desk CTI | Telair Click to Call CTI |
|---|---|---|
| Product | Nectar Desk is cloud call center software for managing inbound and outbound calls and customer interactions across channels. | TELAIR Hosted PBX is a cloud phone system with a dashboard for managing users, call flows, performance, and analytics. |
| Support | Professional includes 24/7 live chat and phone support; Enterprise adds a dedicated account manager. | The Hosted PBX page says plans include a dedicated support team, while the support page lists email support, knowledge base access, and a dedicated Support Pod with all support plans. |
It suits teams handling customer interactions across phone and messaging channels, including remote agents working in a browser. Professional includes API access and 24/7 live chat and phone support.
This extension suits teams that use a supported CRM and want webpage numbers to start calls through registered SIP devices or TELAIR Connect. It is tied to Triton Series systems and Plus Tier subscriptions.