NCH IVM Telephone Answering Attendant
6.3#7 in interactive voice response softwareFrom $2,999 a monthLinuxWindows
VisitNCH IVM Telephone Answering Attendant vs Wazo Platform
Wazo Platform
7.5#4 in voice apisFree planFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | NCH IVM Telephone Answering Attendant | Wazo Platform |
|---|---|---|
| Call routing | It can play menus to route incoming calls and redirect calls during or after office hours. | custom |
| Founded | 1993 | 2016 |
| Integrations | NCH says IVM can auto-detect its Axon IP PBX on the same server and offers free plugins for ODBC/SQL, internet access, fax-back services, and hardware control. | The maker says APIs can integrate third-party services, including billing capabilities, speech-to-text, AI, and sentiment analysis. |
| Purpose | IVM is voicemail, call attendant, interactive voice response, and autodial telephone management software for small to medium businesses. | Wazo Platform is an open-source project for building carrier-grade programmable IP communication infrastructures. |
| Support | NCH lists email support and offers paid priority phone support for 12 months or email-only support for one month on the purchase page. | Wazo Platform is community supported through Mattermost, its forum, and JIRA bug tracking. |
NCH IVM Telephone Answering Attendant plans
- IVM Telephone Attendant Professional monthly plan$2,999 a month
- IVM Telephone Attendant Basic Answering Machine$6,995, paid once
- IVM Telephone Attendant Small Business$9,900, paid once
- IVM Telephone Attendant Small Interactive System$25,900, paid once
- IVM Telephone Attendant Professional$38,500, paid once
- IVM Telephone Attendant Enterprise$89,900, paid once
Wazo Platform plans
- Wazo PlatformFree
Pick NCH IVM Telephone Answering Attendant if…
IVM suits small to medium businesses that need call answering, voicemail, routing, or automated outbound messages. It may also suit organizations using telephone surveys or order-taking workflows.
Pick Wazo Platform if…
Wazo Platform suits developers building communications infrastructure to fit business and technical requirements. Its self-hosted deployment and telecom components may appeal to teams able to manage installation and configuration.