MyOperator
8.3#10 in call center softwareFrom ₹5,000 a monthAndroidiOSWebAPI
VisitMyOperator vs Qiscus
What both publish
| Fact | MyOperator | Qiscus |
|---|---|---|
| Analytics | The platform offers unified dashboards and reporting across calls, WhatsApp and human/AI activity. | Its unified analytics dashboard provides chat metrics including conversation counts and response times. |
| API authentication | API groups use x-api-key headers, calling API key plus secret-key headers, or a token parameter depending on the endpoint family. | Server API requests use the api.qiscus.com base URL with an App ID and Secret Key in headers. |
| Company size | The company says it has more than 250 professionals; YourStory lists 251–500 employees. | LinkedIn places Qiscus in the 51–200 employee company-size band. |
| Founded | MyOperator says its journey began in 2011 as a bootstrapped cloud-telephony venture. | 2013 |
| Integrations | The integration catalog lists Shopify, Zoho CRM, Bigin, Zoho Recruit, Zoho PhoneBridge, Freshdesk, LeadSquared, SalezShark, Truecaller, Bulk SMS API, Zoho Desk and API/webhooks. | The integrations page names Salesforce, Zendesk, HubSpot, Freshdesk, CSAT, Slack, Teams, spreadsheets and Viber among supported connections. |
| Rating on Capterra | 4.2 out of 5 from 69 reviews; ease of use 4.2 and customer service 4.1. | 4.4 out of 5 from 7 reviews |
| Rating on GetApp | 4.2 out of 5 from 69 reviews, with 82% of reviewers recommending it. | 4.4 out of 5 from 7 reviews |
| Rating on Software Advice | 4.2 out of 5 from 69 reviews; value for money 4.0, support 4.1 and functionality 4.1. | 4.4 out of 5 from 7 reviews |
MyOperator plans
- Sedan₹5,000 a month
- SUV₹15,000 a month
- Enterprise—
- 1800 Toll-Free add-on₹500 a month
- Auto-Dialer add-on₹700 a month
- Truecaller Business add-on₹30,000 a month
Qiscus plans
- Startup$115 a month
- Grow$270 a month
- EnterprisePriced on request
- Helpdesk EssentialPriced on request
- Helpdesk GroupPriced on request
- Omnichannel ChatPriced on request
Pick MyOperator if…
It may suit businesses coordinating phone, WhatsApp, and bot-based customer conversations. The listed integrations and human handovers may be useful to teams routing leads and support conversations across channels.
Pick Qiscus if…
Qiscus may suit customer service, sales and marketing, developer and IT, or operations teams handling several customer channels. Its routing, analytics and agent-assistance features are relevant to businesses managing shared conversations.