Mongoose
5.6#19 in student engagement softwareWebAPI
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| Fact | Mongoose | Rubric |
|---|---|---|
| Audience | Mongoose is designed for higher education teams working in enrollment, student success, and advancement. | Rubric says it is used by student life teams to engage over 2.5 million students. |
| Founded | Mongoose says it was founded in 2014. | 2017 |
| Headquarters | Buffalo, NY | Burwood, New South Wales, Australia |
| Integrations | Native connectors include Slate, Salesforce, Banner, Colleague, Recruit, Advise, Reach, Element451, Raiser’s Edge NXT, Workday, and Jenzabar, with SSO, API, and SFTP also available. | Rubric says integrations are tailored to each organization and may use APIs, webhooks, or file imports depending on contract scope and technical availability. |
| Onboarding | Mongoose says onboarding typically completes within 30 days, depending on the institution’s readiness. | The FAQ says most users are up and running within 30–60 days, depending on their package and integration or customization needs. |
| Pricing availability | The pricing page asks institutions to submit annual contact volume, departments, interests, and integration needs, and does not display prices. | The official site invites prospective customers to book a demo or contact its team to get started; I found no public product pricing on the official pages opened. |
| Product | Mongoose is a higher-education engagement platform for two-way student conversations and AI-assisted follow-up. | Rubric describes itself as a student engagement platform for managing clubs, student groups, events, student services, memberships, campus programs, and student insights. |
| Security | Mongoose states that its platform is SOC 2 Type II audited and FERPA compliant. | Rubric's security page states that it is GDPR compliant, PCI-DSS 3.2.1 Level 1 compliant, uses industry-standard encryption, and hosts production systems on Amazon EC2. |
| Support | Mongoose describes guided implementation, technical and compliance assistance, and ongoing customer success support. | Rubric says it typically responds to support requests within 24 business hours and offers help through an in-app chatbot and email. |
No prices published.
Mongoose is designed for higher-education enrollment, student success, and advancement teams that manage student conversations across multiple channels. It may suit institutions looking for a shared inbox and human-supervised AI follow-up.
Rubric suits campus organizations that need to coordinate student groups, events, memberships, and engagement. Its selectable modules and system integrations are relevant to universities, student unions, associations, and guilds.