Moneypenny
7.0#4 in virtual receptionist servicesAndroidiOSWebAPI
VisitMoneypenny vs Ruby
What both publish
| Fact | Moneypenny | Ruby |
|---|---|---|
| Founded | Moneypenny says it was born in 2000 and celebrated 25 years supporting clients in 2025. | 2003 |
| Headquarters | Moneypenny lists its UK headquarters at Western Gateway, Wrexham, LL13 7ZB. | Portland, Oregon, United States |
| Human answering | Its UK-based receptionists answer calls in the client's company name, transfer calls and take messages. | Ruby says trained human receptionists answer calls and that an AI virtual receptionist independently conducting calls is not how its service works. |
| Integrations | Listed integrations include Salesforce, HubSpot, Microsoft Dynamics 365, Microsoft Teams, Google Calendar, Calendly, Stripe and others. | Ruby lists integrations including Clio, Calendly, Google Calendar, HubSpot, Salesforce, Slack, Zapier, Zendesk, and Zoho. |
| Mobile app | The Moneypenny app supports receiving calls over the internet, managing calls and messages, call recording, voicemail transcription and blocking callers. | The Ruby app lets customers update call handling, check messages and voicemails, track usage, and call or text using their Ruby-hosted business number. |
| What it does | Moneypenny provides outsourced telephone answering, AI call answering, live chat, switchboard, lead management and customer service for businesses. | Ruby provides live virtual receptionists and managed live chat to help businesses answer calls, engage website visitors, capture leads, and schedule appointments. |
Moneypenny plans
- Local phone number£10 a month
- Regional or national phone number£12 a month
- Freephone number£15 a month
- AI Receptionist£25 a month
- Message Taking Service£55 a month
Ruby plans
- Bundled plan chat add-on 10$115 a month
- Chat Ruby 10$143 a month
- Call Ruby 50$250 a month
- Bundled plan chat add-on 30$268 a month
- Chat Ruby 30$335 a month
- Call Ruby 100$395 a month
Pick Moneypenny if…
Moneypenny suits start-ups, growing businesses, and global brands seeking outsourced call handling or customer service. Businesses should check the plan’s hours, minutes, and contract commitment against their needs.
Pick Ruby if…
Ruby suits small businesses that want human call answering or managed live chat, including legal, home services, business services, finance, and healthcare organizations. It may also fit businesses that need call routing, message taking, appointment scheduling, or multilingual answering.