Mixdesk
8.1#1 in lead routing softwareFrom $49 a monthFree planAndroidiOSWebAPI
VisitMixdesk vs QualifyBase
QualifyBase
5.9#19 in lead qualification softwareFrom $40 a monthWebAPI
VisitWhat both publish
| Fact | Mixdesk | QualifyBase |
|---|---|---|
| API | The API reference describes token-authenticated access to conversations, contacts and other data, and notes that conversation query data is limited to the most recent six months. | The developer guide says its API provides programmatic access to leads, availability, appointment booking, and webhook events. |
| Channels | Supported channels include WhatsApp, Instagram, Facebook Messenger, TikTok, LINE, Telegram, website chat and email. | It supports WhatsApp Business, Instagram Direct, Facebook Messenger, SMS, email, web chat, and voice phone calls. |
| Company | The site identifies Beautiful Interaction International Co., Limited as the company behind Mixdesk and says the Mixdesk global brand launched in 2024. | The Terms identify Qualify Base as a Delaware limited liability company. |
| Headquarters | LinkedIn lists Mixdesk headquarters in Hong Kong, Hong Kong. | Lewes, Delaware, United States |
| Integrations | Mixdesk supports integrations through APIs, webhooks, SDKs and other system connections; listed third-party AI agent connections include Coze and Dify. | The site names Make, Zapier, webhooks, and a public API for syncing leads, appointments, campaign contacts, and updates. |
| Product | Mixdesk is an AI customer engagement platform that combines messaging channels, automation, AI Agents and human collaboration in one workspace. | QualifyBase is an AI agent platform for conversation-led businesses that answers leads, qualifies interest, follows up, calls, books, and routes conversations. |
Mixdesk plans
- FreeFree
- Essential$49 a month
- Pro$199 a month
- ExpertPriced on request
QualifyBase plans
- Starter$40 a month
- Growth$150 a month
- Pro$500 a month
Pick Mixdesk if…
Mixdesk suits sales, support, and ecommerce teams serving customers across multiple messaging channels and languages. Its shared workspace and routing tools may also help teams coordinating human agents with AI responses.
Pick QualifyBase if…
QualifyBase is aimed at local businesses and service or high-intent sales teams, including real estate, ecommerce, clinics, and health tourism. It suits teams seeking to manage lead conversations across messaging, email, web chat, and voice.