Mitti Training
7.3#3 in mystery shopping softwareFrom $24 a monthFree planAndroidiOSWeb
Visit| Fact | Mitti Training | Shopmetrics NEXT |
|---|---|---|
| Headquarters | Sydney, New South Wales, Australia | Sylvania, Ohio, United States |
| Purpose | Training helps frontline teams create, assign, and track bite-sized courses as part of their day-to-day work. | Shopmetrics NEXT supports mystery shopping, market research, audits, and experience management. |
| Security | Mitti says it is ISO 27001:2022 certified and undergoes a SOC 2 Type II audit, and that customer data is encrypted in transit and at rest. | Shopmetrics states that its infrastructure uses SSL connections, multiple firewalls, stringent security policies, hourly incremental database backups, nightly full backups, and offsite backup copies. |
| Support | The Free plan includes essential support, Premium includes priority support, and Enterprise includes 24/7 priority support. | The platform includes a Support Ticketing System whose preference settings are stored by cookies for up to one year. |
Mitti Training is suited to organizations managing frontline workers across locations and languages. It fits teams that need course creation, assignment scheduling, compliance credentials, offline lessons, and results analytics.
It suits organizations managing mystery shopping, research, audits, or experience programs, along with field users who need to find and complete jobs across devices. Organizations that coordinate outside partners or want training and action management in the same platform may also find its listed modules relevant.