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Mint Service Desk vs Znuny

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Znuny

8.1#4 in it knowledge base softwareFrom $4,499 a year
Free planWebAPILinuxSelf-hosted
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What both publish

FactMint Service DeskZnuny
HeadquartersRzeszów, PolandBerlin, Germany
IntegrationsMint lists email integration, LDAP, OpenID with Azure Active Directory, and integrations with baramundi and Lansweeper.The product page cites CRM systems, catalogues and databases as third-party systems that can be integrated.
SupportMint describes consultation, implementation and training, onboarding support, and continuing technical support for customers.Paid support covers configuration, installation, updates, troubleshooting, performance tuning, backup, and recovery, with service-level agreements and guaranteed response times.

Mint Service Desk plans

  • Cloud Lite$5 a month
  • Cloud Pro$5 a month
  • MintSD EnterprisePriced on request
  • MintSD LitePriced on request
  • MintSD ProPriced on request

Znuny plans

  • Free open-source ZnunyFree
  • ZnunyFree
  • Silver Hosting$799 a month
  • Gold Hosting$1,419 a month
  • Platinum Hosting$3,169 a month
  • Silver Support$4,499 a year

Pick Mint Service Desk if…

You want what its maker publishes above — check its page for the details.

Pick Znuny if…

Znuny suits help desks and service operations that need ticket handling, automation, self-service, and configurable workflows. It may suit organisations wanting to run the platform on their own server or use Znuny hosting.

Charts they share