Microsoft Teams
9.0#1 in business phone systemsFree planFree planAndroidiOSWebLinux
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| Fact | Microsoft Teams | Zoom Phone |
|---|---|---|
| Founded | 1975 | 2011 |
| Free plan | Yes | No |
| Integrations | Microsoft 365,SharePoint,OneDrive,Outlook,Exchange,Planner,Forms,Power BI,OneNote,Power Apps,Power Automate,LinkedIn | Zoom Phone lists integrations with Salesforce, Slack, Contact Center, Microsoft, and Google. |
Teams suits individuals who want chat and calls without a subscription, as well as businesses coordinating meetings and work across Microsoft 365 apps. Its listed business plans cover organizations with up to 300 users, with an enterprise option presented for more than 300 people.
It suits organizations that need a cloud phone system with call routing, business numbers, and voicemail tools. Zoom describes use cases across IT, sales, retail, manufacturing, healthcare, and customer experience teams.