Microsoft Dynamics 365 Sales
7.6#1 in supply chain management softwareAndroidiOSWebAPI
VisitMicrosoft Dynamics 365 Sales vs Xdroid Customer Interaction Intelligence Platform
Xdroid Customer Interaction Intelligence Platform
6.0#20 in customer service qa softwareWebAPISelf-hosted
VisitWhat both publish
| Fact | Microsoft Dynamics 365 Sales | Xdroid Customer Interaction Intelligence Platform |
|---|---|---|
| AI features | Yes | Xdroid IQ includes auto-summarization, call categorization, a scorecard wizard, KPI generation, and retrieval augmented generation. |
| Founded | 1975 | Xdroid's company timeline says it was founded in Hungary in 2008. |
| Headquarters | Redmond, Washington, USA | Xdroid lists its address as Hendrik Consciencestraat 1B, 2800 Mechelen (Brussels North), Belgium. |
| Integrations | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. | Xdroid says it integrates with Genesys, Avaya, Ringover, and Amazon Connect, and can receive data through APIs, recording platforms, or cloud connectors. |
| Security | Sales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions. | Xdroid states that it is GDPR compliant, supports PCI standards, and uses access controls, encryption, and anonymisation techniques. |
Microsoft Dynamics 365 Sales plans
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trial—
- Dynamics 365 Human Resources$135 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65
Xdroid Customer Interaction Intelligence Platform plans
- Xdroid Customer Interaction Intelligence PlatformPriced on request
Pick Microsoft Dynamics 365 Sales if…
You want what its maker publishes above — check its page for the details.
Pick Xdroid Customer Interaction Intelligence Platform if…
The platform suits contact centers in retail, public sector, telecommunications, BPO, BFSI and utilities. Its FAQ lists a minimum of 25 agents, so smaller teams should check fit before proceeding.