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Microsoft Dynamics 365 Sales vs Verint Interaction Analytics

What both publish

FactMicrosoft Dynamics 365 SalesVerint Interaction Analytics
Founded19751994
HeadquartersRedmond, Washington, USAMelville, New York, USA
IntegrationsMicrosoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator.Verint says its Engagement Data Hub can link or ingest outside data, including data from CRM, CDP, and BI tools.
SecuritySales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions.Verint’s cloud security page lists PCI DSS, GDPR, ISO, SOC 2, and HIPAA among the guidelines its security practice follows.

Microsoft Dynamics 365 Sales plans

  • Dynamics 365 Human Resources Self Service$4 a month
  • Dynamics 365 Sales free trialPriced on request
  • Dynamics 365 Sales free trial—
  • Dynamics 365 Human Resources$135 a month
  • Microsoft Relationship SalesPriced on request
  • Dynamics 365 Sales Professional$65

Verint Interaction Analytics plans

  • Verint Interaction AnalyticsPriced on request

Pick Microsoft Dynamics 365 Sales if…

You want what its maker publishes above — check its page for the details.

Pick Verint Interaction Analytics if…

Verint identifies contact centers, customer experience teams, compliance officers, quality assurance teams, and sales and support managers as users for interaction analytics. It suits teams that want to route interaction insights into coaching, quality, or compliance workflows.

Charts they share