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MiaRec vs Verint Interaction Recording

MiaRec

7.4#2 in call recording softwareFrom $25 a month
WebAPILinuxSelf-hosted
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What both publish

FactMiaRecVerint Interaction Recording
Company legal nameThe company identifies itself as MiaRec, Inc.The company is identified as Verint Systems Inc.
Company sizeLinkedIn lists MiaRec as privately held with 11–50 employees and headquarters in Campbell, California.LinkedIn places Verint in the 5,001–10,000 employee range.
DeploymentMiaRec is offered in cloud and on-premise deployments, with multi-tenant architecture available.Recording solutions are offered in fully cloud, hybrid, and fully on-premises configurations.
EncryptionAudio encryption uses a per-file AES-256 key wrapped by a 2,048-bit RSA key pair, with private keys protected rather than stored in plaintext.The product offers a FIPS-compliant key management server supporting AES-256 end-to-end encryption for data being recorded, archived, or replayed.
HeadquartersSilicon ValleyMelville, New York, USA
IntegrationsNative integrations include Cisco Webex Calling, Cisco Webex Contact Center, Microsoft Teams, Five9, NICE CXone, RingCentral, and Twilio.The datasheet names Verint Quality Management, Workforce Management, Speech Analytics, Desktop and Process Analytics, and Identity Authentication and Fraud Detection as suite solutions it can work with.
Notable newsMiaRec announced in February 2023 that its Webex Contact Center integration became available through Cisco Webex AppHub.Thoma Bravo lists Verint’s acquisition completion on December 9, 2025 and the appointment of Dave Rhodes as CEO on February 24, 2026.
Rating on G25.0 out of 5 from 1 review4.4 out of 5 from 1,109 reviews

MiaRec plans

  • Essentials$25 a month
  • Professional$35 a month
  • Enterprise$50 a month

Verint Interaction Recording plans

  • Verint Interaction RecordingPriced on request

Pick MiaRec if…

MiaRec is intended for contact centers, teams adopting AI, and leaders seeking an organization-level view of customer conversations. It may suit organizations that need call analysis, quality workflows, or post-call follow-up.

Pick Verint Interaction Recording if…

You want what its maker publishes above — check its page for the details.

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