MiaRec
7.4#2 in call recording softwareFrom $25 a monthWebAPILinuxSelf-hosted
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| Fact | MiaRec | Verint Interaction Recording |
|---|---|---|
| Company legal name | The company identifies itself as MiaRec, Inc. | The company is identified as Verint Systems Inc. |
| Company size | LinkedIn lists MiaRec as privately held with 11–50 employees and headquarters in Campbell, California. | LinkedIn places Verint in the 5,001–10,000 employee range. |
| Deployment | MiaRec is offered in cloud and on-premise deployments, with multi-tenant architecture available. | Recording solutions are offered in fully cloud, hybrid, and fully on-premises configurations. |
| Encryption | Audio encryption uses a per-file AES-256 key wrapped by a 2,048-bit RSA key pair, with private keys protected rather than stored in plaintext. | The product offers a FIPS-compliant key management server supporting AES-256 end-to-end encryption for data being recorded, archived, or replayed. |
| Headquarters | Silicon Valley | Melville, New York, USA |
| Integrations | Native integrations include Cisco Webex Calling, Cisco Webex Contact Center, Microsoft Teams, Five9, NICE CXone, RingCentral, and Twilio. | The datasheet names Verint Quality Management, Workforce Management, Speech Analytics, Desktop and Process Analytics, and Identity Authentication and Fraud Detection as suite solutions it can work with. |
| Notable news | MiaRec announced in February 2023 that its Webex Contact Center integration became available through Cisco Webex AppHub. | Thoma Bravo lists Verint’s acquisition completion on December 9, 2025 and the appointment of Dave Rhodes as CEO on February 24, 2026. |
| Rating on G2 | 5.0 out of 5 from 1 review | 4.4 out of 5 from 1,109 reviews |
MiaRec is intended for contact centers, teams adopting AI, and leaders seeking an organization-level view of customer conversations. It may suit organizations that need call analysis, quality workflows, or post-call follow-up.
You want what its maker publishes above — check its page for the details.