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MiaRec vs Touch Call Recording

MiaRec

7.4#2 in call recording softwareFrom $25 a month
WebAPILinuxSelf-hosted
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What both publish

FactMiaRecTouch Call Recording
HeadquartersSilicon ValleyOslo, Norway
IntegrationsNative integrations include Cisco Webex Calling, Cisco Webex Contact Center, Microsoft Teams, Five9, NICE CXone, RingCentral, and Twilio.The company names Microsoft Teams, Bloomberg, Refinitiv Messenger, Cisco, Mitel, Avaya, Unify and Alcatel-Lucent among supported integrations or technologies.

MiaRec plans

  • Essentials$25 a month
  • Professional$35 a month
  • Enterprise$50 a month

Touch Call Recording plans

  • Custom Touch Call Recording ServicePriced on request

Pick MiaRec if…

MiaRec is intended for contact centers, teams adopting AI, and leaders seeking an organization-level view of customer conversations. It may suit organizations that need call analysis, quality workflows, or post-call follow-up.

Pick Touch Call Recording if…

Touch Call Recording is aimed at regulated firms and enterprises, including financial services, contact centers, and telecom operators. It may suit organizations that need call recording with configurable retention and managed support.

Charts they share