MiaRec vs SQM CX Quality

MiaRec

5.9 #18 in Call Center Speech Analytics Software

About MiaRec

SQM CX Quality

5.6 #18 in Call Center Quality Management Software

About SQM CX Quality
MiaRecSQM CX Quality
Free planNoNo
Free trialYesNo
Paid from$25/mo—
Open sourceNoNo
Platformsapi, self-hosted, WebWeb
Free planNoNo
Paid from25 /user/mo—
Coaching workflows—Yes
AI-assisted scoring—Yes
Compliance reviews—Yes
QA channels—omnichannel

Both are listed in Best Call Center Quality Management Software. On Everything Xiaomi, MiaRec scores higher on our published basis.