MiaRec
7.4#2 in call recording softwareFrom $25 a monthWebAPILinuxSelf-hosted
VisitMiaRec vs PhoneUP5
What both publish
| Fact | MiaRec | PhoneUP5 |
|---|---|---|
| Deployment | MiaRec is offered in cloud and on-premise deployments, with multi-tenant architecture available. | PhoneUP supports on-premise deployment only, with clustered fault tolerance based on Docker Swarm mode. |
| Founded | 2013 | 2011 |
| Integrations | Native integrations include Cisco Webex Calling, Cisco Webex Contact Center, Microsoft Teams, Five9, NICE CXone, RingCentral, and Twilio. | The product extends Cisco UCM and Cisco UCCX/UCCE/PCCE and describes integration with CRM, helpdesk, and leading on-premise and cloud PBX providers. |
MiaRec plans
- Essentials$25 a month
- Professional$35 a month
- Enterprise$50 a month
PhoneUP5 plans
- Permanent licensePriced on request
- SubscriptionPriced on request
Pick MiaRec if…
MiaRec is intended for contact centers, teams adopting AI, and leaders seeking an organization-level view of customer conversations. It may suit organizations that need call analysis, quality workflows, or post-call follow-up.
Pick PhoneUP5 if…
It suits system integrators, commercial enterprises, and government organizations using Cisco collaboration or contact-center systems. Teams needing searchable recordings and workforce-management functions may find its feature set relevant.