Meridian
5.3#31 in social customer service softwareWeb
VisitMeridian vs ViralDashboard
ViralDashboard
8.0#3 in social media analytics softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Meridian | ViralDashboard |
|---|---|---|
| Product | Meridian combines customer conversations from WhatsApp, Instagram and Facebook Messenger in a shared inbox with tickets, an AI agent, campaigns, contacts and reports. | ViralDashboard describes itself as an AI-powered platform for publishing to social networks, managing messages in a unified inbox, creating designs, and producing reports. |
| Security | The FAQ lists two-factor authentication with recovery codes, active session controls, role-based access, encrypted channel credentials and an audit trail of sensitive changes. | The security page says production runs on AWS with Frankfurt primary hosting, US East failover, private subnets, multi-AZ deployment and Cloudflare DDoS protection. |
Meridian plans
- Usage-based—
ViralDashboard plans
- FreeFree
- StarterPriced on request
- GrowthPriced on request
- Agency$149 a month
- White-Label$299 a month
- EnterprisePriced on request
Pick Meridian if…
Meridian suits support and sales teams, including online shops, that manage customer conversations across WhatsApp, Instagram, and Facebook. It may fit teams that want shared ticket handling, routing, and AI replies in a browser.
Pick ViralDashboard if…
You want what its maker publishes above — check its page for the details.