Meltwater Social Listening vs SocialCX
Meltwater Social Listening
8.0 #5 in Social Media Listening Software
About Meltwater Social Listening| Meltwater Social Listening | SocialCX | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | No |
| Paid from | — | Free |
| Open source | No | No |
| Platforms | — | — |
| Free plan | No | Yes |
| Social network coverage | X, Meta (Facebook and Instagram), YouTube, TikTok, LinkedIn, Reddit, Pinterest, Snapchat, Twitch, Discord, Threads, Bluesky, WeChat, Weibo, RED (Xiaohongshu), Douyin, Toutiao, QQ, Bilibili, Youku, Naver, Kakao Talk, LINE | — |
| Web monitoring | Yes | — |
| Sentiment analysis | Yes | Yes |
| News monitoring | Yes | — |
| Alert channels | Slack, Microsoft Teams, email, mobile app push alerts, SMS | email, Slack |
| Historical data | — | 1 months |
| Tracked query limit | — | 15 queries |
Both are listed in Best Social Media Listening Software. On Everything Xiaomi, Meltwater Social Listening scores higher on our published basis.