MediaWiki
7.3#49 in knowledge base softwareFree planFree planWebAPILinuxmacOS
VisitMediaWiki vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | MediaWiki | Zendesk Guide |
|---|---|---|
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | San Francisco, California, United States | San Francisco, California, United States |
| Publishing audience | both | both |
MediaWiki plans
- MediaWikiFree
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick MediaWiki if…
MediaWiki suits people who can self-host a knowledge base and need collaborative editing, version history, or customization through extensions. It may not suit projects needing partial access restrictions or dedicated forum or blogging software.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.