MediaWiki
7.3#49 in knowledge base softwareFree planFree planWebAPILinuxmacOS
VisitMediaWiki vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | MediaWiki | ProProfs Knowledge Base |
|---|---|---|
| API | The REST API provides HTTP access to wiki content and functions, including searching, transforming pages, and accessing page history. | The product provides API integration for extracting the entire list of knowledge-base articles and for creating pages, updating topics, creating folders and importing documents to FAQs. |
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Customization | Extensions let administrators customize MediaWiki's appearance and behavior, and developers can write or contribute extensions. | It offers 25+ page templates, white labeling, custom fonts and themes, custom CSS, custom domains, multi-branding and multiple help sites. |
| Free plan | Yes | Yes |
| Publishing audience | both | both |
| SSO support | Yes | Yes |
| Support | The MediaWiki site directs users with questions to its community support desk and offers documentation, FAQs, and community communication channels. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
| Version history | Yes | Yes |
MediaWiki plans
- MediaWikiFree
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick MediaWiki if…
MediaWiki suits people who can self-host a knowledge base and need collaborative editing, version history, or customization through extensions. It may not suit projects needing partial access restrictions or dedicated forum or blogging software.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.