Matrix42 FastViewer
8.1#18 in remote desktop softwareFrom €540 a yearAndroidiOSWebmacOS
VisitMatrix42 FastViewer vs Zoho Assist
Zoho Assist
8.9#3 in remote desktop softwareFrom $10 a monthFree planAndroidiOSWebLinux
VisitWhat both publish
| Fact | Matrix42 FastViewer | Zoho Assist |
|---|---|---|
| Access mode | both | both |
| File transfer | Yes | File transfer is included in Remote Support Standard and Unattended Access Standard. |
| Founded | 1992 | 1996 |
| Free plan | No | Yes |
| Mobile apps | Yes | Zoho Assist offers a mobile app with separate Technician App and Customer App options. |
| Session recording | Yes | Session recording is available in the Enterprise and Unattended Access Professional plans. |
| Supported platforms | web,Windows,macOS,iOS,Android | Supported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS. |
Matrix42 FastViewer plans
- Matrix42 FastViewer€540 a year
Zoho Assist plans
- FreeFree
- Remote Support - Standard$10 a month
- Remote Support - Professional—
- Remote Support - Enterprise—
- Unattended Access - Standard—
- Unattended Access - Professional—
Pick Matrix42 FastViewer if…
It suits IT departments, service agents, and developers who need remote support, device control, or file sharing. Matrix42 Enterprise Service Management users can integrate it into that platform.
Pick Zoho Assist if…
Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.