MAP Communications
7.5#1 in virtual receptionist servicesFrom $179 a monthAndroidiOSWeb
VisitMAP Communications vs Upfirst
What both publish
| Fact | MAP Communications | Upfirst |
|---|---|---|
| Call routing | MAP supports live transfers and routing to specified departments or people. | It can transfer calls to the appropriate person with a warm handoff. |
| Headquarters | Chesapeake, Virginia, USA | Miami, Florida, United States |
| Integrations | The website names Calendly, Google Calendar, Clio, Rocket Matter, HubSpot, Salesforce and Zapier integrations, plus healthcare connections including Athenahealth, TigerConnect, Epic and Mobile Heartbeat. | The integrations page lists Acuity Scheduling, Calendly, Clio, Google Calendar, Make, Outlook, Square, Zapier, and custom integrations. |
| Languages | Receptionists provide support in English and Spanish. | Upfirst says it speaks English, Spanish, and more than 35 other languages. |
| Security | Map states that it is HIPAA compliant, HITRUST certified, SOC 2 certified, and PCI-DSS compliant. | Upfirst publishes a security disclosure policy asking researchers to report vulnerabilities by email and avoid accessing or modifying other users’ data. |
MAP Communications plans
- Pay As You Go$49 a month
- Business$179 a month
- Enterprise$339 a month
- Premium$649 a month
Upfirst plans
- Starter$24.95 a month
- Premium$59.95 a month
- Pro (Most popular)$159.95 a month
- Scale$299 a month
- CustomPriced on request
Pick MAP Communications if…
You want what its maker publishes above — check its page for the details.
Pick Upfirst if…
Upfirst suits small businesses that want calls answered and caller details, messages, or appointments handled by a virtual receptionist. Its stated use cases include law firms, real estate, and property management.