MAP Communications
7.5#1 in virtual receptionist servicesFrom $179 a monthAndroidiOSWeb
VisitMAP Communications vs Specialty Answering Service
Specialty Answering Service
6.9#9 in virtual receptionist servicesFrom $159 a monthAndroidiOSWeb
VisitWhat both publish
| Fact | MAP Communications | Specialty Answering Service |
|---|---|---|
| Founded | 1990 | 1985 |
| Headquarters | Chesapeake, Virginia, USA | King of Prussia, Pennsylvania, United States |
| Integrations | The website names Calendly, Google Calendar, Clio, Rocket Matter, HubSpot, Salesforce and Zapier integrations, plus healthcare connections including Athenahealth, TigerConnect, Epic and Mobile Heartbeat. | SAS Flex lists integrations including Salesforce, HubSpot, Google Calendar, Zendesk, Zoho, and Zapier. |
| Mobile app | MAP says its answering-service app is available for iPhone and Android and shows messages, orders and appointments. | The iPhone and Android app supports listening to calls, updating status, running reports, and texting callers. |
| Security | Map states that it is HIPAA compliant, HITRUST certified, SOC 2 certified, and PCI-DSS compliant. | The company states its call center is SOC 2 certified and PCI and HIPAA compliant, and says portal access is controlled by user privileges. |
MAP Communications plans
- Pay As You Go$49 a month
- Business$179 a month
- Enterprise$339 a month
- Premium$649 a month
Specialty Answering Service plans
- Economy$44 a month
- 100 Minute$159 a month
- 220 Minute$269 a month
- 500 Minute$649 a month
- 1,000 Minute$1,199 a month
- 2,500 Minute$2,929 a month
Pick MAP Communications if…
You want what its maker publishes above — check its page for the details.
Pick Specialty Answering Service if…
This service suits businesses that need live call coverage, message delivery, or call transfers, including medical practices seeking HIPAA-compliant call handling. Mobile users can listen to calls, update status, run reports, and text callers through the app.