ManageEngine ServiceDesk Plus vs Unthread
ManageEngine ServiceDesk Plus
6.5 #13 in IT Knowledge Base Software
About ManageEngine ServiceDesk Plus| ManageEngine ServiceDesk Plus | Unthread | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | $13/mo | $75/mo |
| Open source | No | No |
| Platforms | Android, iOS, Linux, macOS, Web, Windows | api, Web |
| Free plan | Yes | No |
| Paid from | 13 /mo | — |
| Customer portal | — | Yes |
| Embedded widget | — | Yes |
| Guided workflows | — | Yes |
| Automated resolution | — | Yes |
| Knowledge sources | — | help_center |
Both are listed in Best Customer Self-Service Software. On Everything Xiaomi, ManageEngine ServiceDesk Plus scores higher on our published basis.