ManageEngine ServiceDesk Plus
8.0#2 in it vendor management softwareFrom $10 a monthAndroidiOSWebAPI
VisitManageEngine ServiceDesk Plus vs Unthread
What both publish
| Fact | ManageEngine ServiceDesk Plus | Unthread |
|---|---|---|
| Integrations | Native integrations include Endpoint Central, Patch Manager Plus, Remote Access Plus, Vulnerability Manager Plus, Microsoft Intune, Configuration Manager, Microsoft 365, Active Directory, Entra ID, Zoho Assist, EventLog Analyzer and Log360. | Unthread says it has 100+ native integrations and names Slack, Microsoft Teams, Jira, Linear, HubSpot, Salesforce, Zendesk, Intercom, PagerDuty, Notion, and SharePoint among them. |
| Security controls | Security documentation states SAML 2.0 SSO, HTTPS and SSL transport, token-authenticated mobile connections, input filtering against SQL injection and XSS, role-based access, audit trails, brute-force/DoS detection and encrypted failover replication. | The security page lists SAML 2.0 SSO, SCIM provisioning, role-based access controls, TLS 1.3 encryption in transit, and AES-256 encryption at rest. |
ManageEngine ServiceDesk Plus plans
- Standard$13 a month
- Professional$27 a month
- Enterprise$67 a month
- Standard Cloud$10 a month
- Professional Cloud$21 a month
- Enterprise Cloud$50 a month
Unthread plans
- Pro$75 a month
- EnterprisePriced on request
Pick ManageEngine ServiceDesk Plus if…
You want what its maker publishes above — check its page for the details.
Pick Unthread if…
You want what its maker publishes above — check its page for the details.