
ManageEngine Remote Access Plus
9.0#2 in remote desktop softwareFrom $75 a yearFree planAndroidiOSWebAPI
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| Fact | ManageEngine Remote Access Plus | Zoho Assist |
|---|---|---|
| Access mode | both | both |
| File transfer | Remote File Manager supports folder creation and drag-and-drop file transfers, with encrypted endpoint transfer. | File transfer is included in Remote Support Standard and Unattended Access Standard. |
| Founded | 2002 | 1996 |
| Free plan | Yes | Yes |
| Free trial | The hosted trial supports unlimited computers for 30 days, while the fully functional free version supports up to 25 computers. | A 15-day free trial is available without a credit card. |
| Mobile apps | Yes | Zoho Assist offers a mobile app with separate Technician App and Customer App options. |
It may suit technicians who need remote access across desktop and mobile platforms, with file transfer and session recording. The free plan is an option for managing up to 10 devices.
Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.