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ManageEngine Remote Access Plus vs SimpleHelp

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SimpleHelp

7.9#31 in remote desktop softwareFrom $400 a year
AndroidiOSWebAPI
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What both publish

FactManageEngine Remote Access PlusSimpleHelp
ComplianceManageEngine states that the product has controls relevant to HIPAA, PCI DSS, FISMA, NIST, GDPR, FERPA and ISO 27001 use cases.The pricing page lists FIPS certification as coming soon and available with the Enterprise tier; it also describes Enterprise condensers for network segmentation per IEC 62443.
DeploymentRemote Access Plus is offered as cloud software or as an on-premises installation with server, agent and web-console components.Customers can install a self-hosted SimpleHelp server on-premises, on their own infrastructure or in the cloud.
Founded20022007
Free planYesNo
IntegrationsThe integrations page describes SLA-oriented endpoint management, centralized asset management, troubleshooting workflows and SIEM audit-log forwarding.Authentication can connect with Active Directory, Entra ID, OpenID, LDAP or RADIUS, and the Web API exposes session and server data for integration with other systems.

ManageEngine Remote Access Plus plans

  • FreeFree
  • Standard - On-Premises Annual$75 a year
  • Standard - On-Premises Perpetual$187, paid once
  • Standard - Cloud Monthly$10 a month
  • Standard - Cloud Annual$100 a year
  • Professional - On-Premises Annual$95 a year

SimpleHelp plans

  • Standard — 5-session bundle$1,350 a month
  • Standard — 5-session bundle$1,350, paid once
  • Standard — single session$300, paid once
  • Standard — single session$300 a month
  • Business — 5-session bundle$1,800, paid once
  • Business — 5-session bundle$1,800 a month

Pick ManageEngine Remote Access Plus if…

It may suit technicians who need remote access across desktop and mobile platforms, with file transfer and session recording. The free plan is an option for managing up to 10 devices.

Pick SimpleHelp if…

It suits businesses and IT teams supporting users and managing networks, from a handful of devices to thousands of endpoints. It may fit teams that need self-hosting, browser-based session access or unattended remote access.

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