
ManageEngine Remote Access Plus
9.0#2 in remote desktop softwareFrom $75 a yearFree planAndroidiOSWebAPI
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| Fact | ManageEngine Remote Access Plus | ScreenMeet Remote Support |
|---|---|---|
| Company headquarters | LinkedIn lists headquarters in Del Valle, Texas. | Gartner lists the head office in San Francisco, United States. |
| Company size | LinkedIn lists 5,001–10,000 employees. | Gartner lists 11–50 employees, while LinkedIn shows 11–50 employees and identifies the company as privately held. |
| Compliance | ManageEngine states that the product has controls relevant to HIPAA, PCI DSS, FISMA, NIST, GDPR, FERPA and ISO 27001 use cases. | The company states SOC 2 Type 2 and ISO 27001 certification plus GDPR compliance and EU-US Data Privacy Framework adherence. |
| Founded | 2002 | 2015 |
| Free plan | Yes | No |
| Integrations | The integrations page describes SLA-oriented endpoint management, centralized asset management, troubleshooting workflows and SIEM audit-log forwarding. | Native one-click integrations are offered for ServiceNow, Salesforce Service Cloud and Tanium. |
| Rating on Gartner Peer Insights | 5.0 out of 5 from 2 ratings | 4.0 out of 5 from 1 review |
| Rating on GetApp | 4.6 out of 5 from 65 reviews | 4.7 out of 5 from 9 reviews |
| Rating on Google Play | The opened listing shows 5K+ downloads; no star rating or rating count is displayed in the captured page. | 4.0 out of 5 from 121 reviews |
| Rating on Software Advice | 4.7 out of 5 from 50 reviews | 4.7 out of 5 from 9 reviews |
| Rating on TrustRadius | 7.3 out of 10 from 11 reviews | 10 out of 10 from 1 review |
It may suit technicians who need remote access across desktop and mobile platforms, with file transfer and session recording. The free plan is an option for managing up to 10 devices.
The product is aimed at IT leaders, platform owners, SecOps teams, and support agents who troubleshoot devices within ServiceNow, Salesforce, or Tanium workflows. It may suit teams needing unattended support and session documentation.