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ManageEngine Remote Access Plus vs ScreenMeet Remote Support

What both publish

FactManageEngine Remote Access PlusScreenMeet Remote Support
Company headquartersLinkedIn lists headquarters in Del Valle, Texas.Gartner lists the head office in San Francisco, United States.
Company sizeLinkedIn lists 5,001–10,000 employees.Gartner lists 11–50 employees, while LinkedIn shows 11–50 employees and identifies the company as privately held.
ComplianceManageEngine states that the product has controls relevant to HIPAA, PCI DSS, FISMA, NIST, GDPR, FERPA and ISO 27001 use cases.The company states SOC 2 Type 2 and ISO 27001 certification plus GDPR compliance and EU-US Data Privacy Framework adherence.
Founded20022015
Free planYesNo
IntegrationsThe integrations page describes SLA-oriented endpoint management, centralized asset management, troubleshooting workflows and SIEM audit-log forwarding.Native one-click integrations are offered for ServiceNow, Salesforce Service Cloud and Tanium.
Rating on Gartner Peer Insights5.0 out of 5 from 2 ratings4.0 out of 5 from 1 review
Rating on GetApp4.6 out of 5 from 65 reviews4.7 out of 5 from 9 reviews
Rating on Google PlayThe opened listing shows 5K+ downloads; no star rating or rating count is displayed in the captured page.4.0 out of 5 from 121 reviews
Rating on Software Advice4.7 out of 5 from 50 reviews4.7 out of 5 from 9 reviews
Rating on TrustRadius7.3 out of 10 from 11 reviews10 out of 10 from 1 review

ManageEngine Remote Access Plus plans

  • FreeFree
  • Standard - On-Premises Annual$75 a year
  • Standard - On-Premises Perpetual$187, paid once
  • Standard - Cloud Monthly$10 a month
  • Standard - Cloud Annual$100 a year
  • Professional - On-Premises Annual$95 a year

ScreenMeet Remote Support plans

  • Contact Center Access$49 a month
  • Contact Center Access/Remote$79 a month
  • IT Help Desk/Virtual Tech Bar$99 a month
  • Remote SupportPriced on request

Pick ManageEngine Remote Access Plus if…

It may suit technicians who need remote access across desktop and mobile platforms, with file transfer and session recording. The free plan is an option for managing up to 10 devices.

Pick ScreenMeet Remote Support if…

The product is aimed at IT leaders, platform owners, SecOps teams, and support agents who troubleshoot devices within ServiceNow, Salesforce, or Tanium workflows. It may suit teams needing unattended support and session documentation.

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