ManageEngine DEX Manager Plus
6.9#1 in digital experience monitoring softwareFrom $495 a yearWebLinuxmacOSSelf-hosted
VisitManageEngine DEX Manager Plus vs TrueDEM
What both publish
| Fact | ManageEngine DEX Manager Plus | TrueDEM |
|---|---|---|
| Founded | 1996 | 2007 |
| Purpose | DEX Manager Plus collects endpoint experience data and provides actionable analytics to monitor, manage, and optimize employee digital journeys. | TrueDEM is a digital experience monitoring product that gives IT teams real-time visibility into employees’ Microsoft 365 and Teams experience from their devices through the network to Microsoft’s cloud. |
| Support | ManageEngine offers support requests, technical support by telephone, training and certification, and personalized product demos. | The TrueDEM M365 plan lists Premium Support, and panagenda says its consultants work directly with development to resolve service requests. |
ManageEngine DEX Manager Plus plans
- Professional Edition — 50 computers (with 1 technician)$49 a month
- Professional Edition — 100 computers (with 1 technician)$99 a month
- Professional Edition — 250 computers (with 1 technician)$214 a month
- Professional Edition — 500 computers (with 1 technician)$369 a month
- Professional Edition — 50 computers (with 1 technician)$495 a year
- Professional Edition — 1000 computers (with 1 technician)$634 a month
TrueDEM plans
- TrueDEM AdvancedPriced on request
- TrueDEM M365Priced on request
- TrueDEM Site MonitorPriced on request
Pick ManageEngine DEX Manager Plus if…
It is aimed at IT operations and support, end user computing, and digital workplace transformation teams monitoring employee endpoints. It may suit organizations that want device-group remediation workflows and experience analytics.
Pick TrueDEM if…
TrueDEM suits IT teams responsible for Microsoft 365, Teams, endpoint, network, and virtual-desktop experience monitoring. It is also relevant to organizations needing synthetic site checks, configurable alerts, or exportable reporting.