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MailStore Server vs MessageSolution Enterprise Email Archive

What both publish

FactMailStore ServerMessageSolution Enterprise Email Archive
Email systemsThe product works with Microsoft 365 and Google Workspace and supports archiving from mailboxes, clients, and files.The product page lists support for Microsoft Exchange, Microsoft 365 Exchange Online, IBM Lotus Domino, Google Mail, Novell GroupWise, and Linux/UNIX-based mail servers.
HeadquartersViersen, GermanyMilpitas, California, United States
PurposeMailStore Server creates copies of company emails in a central archive for long-term availability and access.Enterprise Email Archive stores, indexes, searches, and restores business email and attachments for compliance, retention, and eDiscovery.
SecurityThe product uses SHA hash values and internal AES256 encryption to help protect archived data from manipulation.The vendor says archived messages are stored in tamper-proof binary format and describes administrator-configured access controls to limit access and reduce accidental deletion or misuse.
SupportStandard Update & Support includes email technical support and updates; Premium additionally includes phone support and prioritized inquiry handling within a maximum of 24 hours on working days.The company lists customer support by email at [email protected] and by phone at 1-408-212-7755x102 in the United States.

MailStore Server plans

  • MailStore Server Starter Kit (up to 5 users)$259, paid once

MessageSolution Enterprise Email Archive plans

  • Enterprise Email Archive (Express, Suite, and Upgrade editions)Priced on request

Pick MailStore Server if…

MailStore Server suits small and medium-sized businesses that need an on-premises email archive with retention, search, and export tools. Its listed Starter Kit covers up to five users.

Pick MessageSolution Enterprise Email Archive if…

The platform is aimed at enterprise and SME/SMB customers that need email archiving for compliance, litigation, or storage management. Integrators, resellers, and hosting partners are also identified as relevant customers or partners.

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