Loox
7.6#24 in review management softwareFrom $49.99 a monthWebAPI
VisitLoox vs Superchat
What both publish
| Fact | Loox | Superchat |
|---|---|---|
| API | Loox provides an API and webhooks for programmatic access to review data, custom widgets, integrations, and automated workflows. | Superchat exposes a unified REST API for WhatsApp, Instagram, SMS, email and other connected channels. |
| Founded | 2016 | 2020 |
| Free plan | Yes | Yes |
| Integrations | The integrations page lists TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo among its integrations. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
Loox plans
- Convert$49.99 a month
- Unlimited$299.99 a month
- Beginner—
Superchat plans
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- Custom—
Pick Loox if…
Loox is for Shopify brands seeking product reviews and visual user-generated content. It is Shopify-exclusive and is described as serving brands of any size.
Pick Superchat if…
Superchat suits businesses that want to collect and monitor reviews across several platforms while managing customer conversations in a shared inbox. It may also fit teams seeking review invitations, reminders, and mobile access for replying to customers.