
Loop11
7.1#4 in consumer video feedback softwareFrom $199 a monthAndroidiOSWebExtension
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| Fact | Loop11 | VideoAsk |
|---|---|---|
| Founded | 2009 | 2012 |
| Integrations | The Slack integration shares study notes and video clips and sends project milestone updates to selected Slack channels. | VideoAsk documents integrations including calendars, Zendesk, and Zapier workflows with services such as Slack, HubSpot, Airtable, and Google Drive. |
| Privacy | Loop11 says participants are not asked for personally identifiable information, and audio or video recording requires participant permission. | VideoAsk says it uses Data Protection Agreements with Standard Contractual Clauses for international data transfers. |
| Product | Loop11 is an online usability testing platform for studies on websites, apps, prototypes, and wireframes. | VideoAsk is a web-based interactive video tool for creating personalized asynchronous conversations and forms. |
| Security | Loop11's data processing agreement states that its data center partners maintain independently validated SOC 2 and ISO 27001 security programs and that Loop11 regularly conducts penetration testing. | VideoAsk says respondent data is stored with AWS and data is encrypted in transit and at rest. |
| Support | Loop11 lists [email protected] as its support contact. | Users can contact support through the Help Center or from within their VideoAsk account, and the Help Center also links to a community. |
It suits UX consultancies, agencies, government, education, nonprofits, designers, developers, and online businesses. Teams needing moderated, unmoderated, prototype, or mobile studies can use its supported methods.
VideoAsk suits teams seeking asynchronous video, audio, or text responses for lead qualification, recruiting, or testimonials. It may also suit creators who want conditional flows and two-way replies.