Loop11
7.1#4 in consumer video feedback softwareFrom $199 a monthAndroidiOSWebExtension
VisitLoop11 vs PlaybookUX
PlaybookUX
7.7#4 in usability testing softwareFrom $5,400 a yearFree planAndroidiOSWebmacOS
VisitWhat both publish
| Fact | Loop11 | PlaybookUX |
|---|---|---|
| Analysis | Reporting features include AI insights, clickstream analytics, heatmaps, and user session recording and replay. | Researchers can use transcripts, notes, tags, video clips, highlight reels, heat maps, and task success analytics to analyze studies. |
| Support | Loop11 lists [email protected] as its support contact. | All customers have access to chat support, while enterprise customers are assigned a dedicated customer success manager. |
Loop11 plans
- Rapid Insights$199 a month
- Pro$399 a month
- EnterprisePriced on request
PlaybookUX plans
- Self-serveFree
- Scale$5,400 a year
- Pro$8,800 a year
- EnterprisePriced on request
Pick Loop11 if…
It suits UX consultancies, agencies, government, education, nonprofits, designers, developers, and online businesses. Teams needing moderated, unmoderated, prototype, or mobile studies can use its supported methods.
Pick PlaybookUX if…
PlaybookUX suits research teams that need recruitment, multiple study formats, and analysis in one platform. It also fits teams working with Figma prototypes or native Android and iOS apps and collaborating across workspaces without seat limits.